Return And Refund Policy

Returns
We want you to be 100% satisfied with your purchase. If you are not completely happy, you may request a return within 30 days of receiving your order. Items must be in their original condition and packaging.

Non-Returnable Items

1. Customized or special-order items
2. Items damaged due to misuse or negligence

Return Process

1. Contact us at sale@zevandora.shop with your order number and reason for return.
2. We will provide you with return instructions and the return shipping address.
3. Once we receive and inspect the returned item, we will process your refund.

Refunds
Refunds will be issued to the original payment method within 5–10 business days after approval. Shipping costs are non-refundable unless the return is due to our error or a defective product.

Exchanges
If you need to exchange an item for the same product, contact us within 30 days of delivery.